Unlike many of our competitors, we are not part of a “buying group” – we make decisions about what products to buy and from which company on our own. What does this mean for you, our customer? Better value and selection! We are able to scrutinize manufacturers and distributors to select only the products we know will be the best values for our customers. We make our selections based on fashion and design, as well as durability and cost.
We provide each of our customers with an exceptional shopping experience. We streamline your renovation process by giving you a one-stop-shop for design, purchasing and installation. That’s what’s made CBL Floors a leader in the Twin Cities, and earned us a sterling reputation among our customers. Referrals and testimonials are the heartbeat of our day-to-day business at CBL Floors. We always appreciate hearing about another favorable CBL shopping experience.
But don’t just take our word for it – see what our customers have to say about the CBL difference:
Great experience! My husband and I were very undecided about the type of carpet to select for our new home. Frank and Diane were very knowledgeable and took the time to educate us on the many different products available. The installers did a great job and we won’t hesitate to use CBL in the future. We are very pleased with the results! -Colleen Hoffman, March 2020
Both Frank and Diane were kind and thorough. Even though there was a delay that was out of their control, the installation was smooth and flawless. -Jeff Hudson, March 2020
Love, Love, Love CBL floors! I was overwhelmed with the magnitude of my project and the number and range of choices and recommendations. At the urging of a poster on the West St. Paul Neighbors Facebook group I walked into CBL Floors to see what a local vendor could offer. I was greeted by Diane, she sensed my stress and immediately made it all okay with her calm, professional demeanor – she broke down my project step-by-step, worked with my budget, and advised on design. The crew who came to do the install were professional and kept things neat, and Frank inspected the job personally and took care of a few needed tweaks. Diane and Frank didn’t just make my new home feel like home, they made my neighborhood feel like home and I am so very grateful! Cannot recommend them highly enough. If you need flooring stop in and see what CBL Floors can do for you! -Peggy Andrews, March 2020
My grandma and grandpa just had replaced their carpeting and had some wood plank flooring installed by CBL. I have rarely seen them so excited and please from day planning to completion. Thanks to Diane and Frank for their suggestions and great ideas! Thank you so much! -Caylee (Granddaughter of Rosie and Vern Hildebrandt), March 2020
We purchased flooring from CBL floors this past year and their service was fabulous! Frank and Diane did a GREAT job assisting us in choosing floors that work well with our dogs and the installation people were right on schedule! We are happy with the luxury vinyl plank floors, the Zen Garden Carpeting, and the service! I would highly recommend this company! -Tammy Saad, February 2020
Great people to work with and great products. Thanks CBL Floors for an awesome experience! -Dan Burandt, February 2020
I was very pleased with the help I received on the plank flooring I wanted installed in a back room and utility room. My questions were all answered and it helped make a decision. The utility room was not an easy project as there were many things to go around and the installer was wonderful. He said it rated as one of the most difficult ones he had done, and it is absolutely perfect and he took his time to get such good results. I could not be more pleased and have two friends who will be using them when they are ready for new flooring as they have been very impressed with the results. -Nancy Anderson, February 2020
I recently had CBL Floors install new carpeting in the upstairs bedroom and stairway of our home. I was so pleased with how easy it was to work with the team in every single aspect of the process – from selecting the right color carpet, scheduling the on-site measurements to getting the carpet installed! I was also impressed with how they worked around our scheduling needs. We are so thrilled with how the project turned out and the fact that CBL Floors made it so easy was simply icing on the cake! I’d use CBL Floors again for future carpet and flooring needs for sure! -Julie Esch, February 2020
My home is wheel-chair accessible … the entry doors do not have a big hump for a wheel chair to go over. The first flooring company I had over to bid my new floor job, said I couldn’t have anything that resembled a wood floor because the doors wouldn’t clear the additional height of a wood floor. When CBL came to quote the job, that problem was solved … they had the perfect product … Luxury Vinyl Plank. They replaced the floors in my entry, dining room, kitchen and 2 baths. I am over the moon with how great it looks. It updates the look of my whole home, especially since that’s what you see when you first enter my home! CBL staff was most accommodating, which really took the stress out of the project for me … whew! The installers were efficient and courteous and they cleaned up after themselves … I really appreciated that! I recommend CBL Floors to my friends and I will definitely use them again. Judy Turk, February 2020.
Just had all the carpet in my townhome replaced by CBL Floors. I couldn’t be happier!! Tear out crew was great – installer (Mike) was amazing! Superior Customer Service, which is hard to find these days. Carpet is the perfect color and I’m a 100% happy customer.
If you need new carpets or floors, give Frank a call. You won’t be disappointed! -Lynda Angelos, January 2020We love our new carpet. It is fluffy, soft and most importantly shall be better for young kids (better than our worn old white stuff). Frank and Diane were kind to work with and Shaun is very talented, efficient and professional when he laid the carpet. Thank you! -Emily Bjore, January 2020
Thank you so much for all your help in getting this carpet installed before Christmas. My granddaughter decided the stairs were so soft she wanted to slide down them, and the younger grandchildren enjoyed toddling up and down the hallway. I was just so pleased with how it turned out, and Brandon did a great job with the installation. Thank you! -Maureen Riedl, January 2020
Frank and Diane’s family-owned business provides quality products and workmanship, as well as personal, friendly service. They offered suggestions we hadn’t considered, were able to come in well under what we thought our basement project might cost, and it turned out beautifully. We highly recommend CBL Floors for all your flooring needs. -Claudia Ernst, January 2020
Diane and Frank are some of the best in the business! They have done a great job with finishing out a space in my clinic and I would highly recommend them for a home or business project. Thank you for all your help! -Dr. Scott Mooring, January 2020
This past summer we built a house and chose CBL Floors for our luxury vinyl plank. Frank was wonderful to work with, his store has a hometown feel, definitely not a big box type of place. We couldn’t be happier with the service we received or the flooring we purchased! -Patti Blow, January 2020
Best place for all your flooring needs! Frank and the entire team were extremely friendly, professional and knowledgeable. We had an unsightly trap door in our cabin floor, but using their expertise and ingenuity, the installers made it look AMAZING! CBL Floors has competitive prices and all the latest products, I would definitely recommend this family owned local business! -Laura Wolf, January 2020
We were searching flooring stores for a long time and then happened upon CBL Floors one Saturday afternoon when we were in the area. What a pleasant surprise!!! Diane and Frank were great and display what it takes to be valued business owners for many years. Great products, installation, follow up, and just everything. -Greg Flom, January 2020
We had our upper level re-carpeted. They worked around our schedule and the service was excellent and the quality is great. -Thomas Schmitt, December 2019
We have worked with Frank and Diane several times. Once for wood flooring on the main floor, and most recently carpeting the basement area. For both projects we received excellent advice, prompt installation and great workmanship. We love everything that was done to upgrade our living spaces and would most certainly visit them again when we are ready to remodel the kitchen area. -Barb Nerka, November 2019
Jim and Mike were excellent to work with. Both answered questions, were professional and made sure we met our very tight timeline. -Eric Tvedten, August 2019
Friendly service with no sales pressure. Responded to communications quickly. All services were right on time! I would buy from CBL again! -Wendy Dybdal, August 2019
CBL just did a wonderful job replacing our upper level carpeting. Through the years we have dealt with CBL multiple times and have always been completely satisfied. Frank and Diane, the owners, have had this business for many years now and work hard to personally find a quality product at a fair price to fit your budget. They offer quality products with years of expertise to make your project successful. The installer and movers were also professional and courteous. We highly recommend CBL for your next project. Daryl Rogers, August 2019
After 25 years (13 with a dog), we replaced living / dining room and main stairway carpet. Diane was very helpful in helping us select style/color of carpet. Ryan was the installer and did a super job, he’s very personable and a hard worker. Wife can’t stop saying I love my new carpet. Upgrade was long overdue. Thank you CBL! -Ted Trenzulek, April 2019
The best place to go in the Cities! Great staff that with professional service and the latest products! Jeff Blacklund, April 2019
We are very happy with our experience in working with CBL. Frank spent much time with us at our house giving us the pros and cons on the flooring we were hoping to select. In the end, he suggested a solution that saved us hundreds of dollars and was very desirable. They are a great company to work with. -Joe Robole, April 2019
“We used CBL floor twice during the past two years – we first replaced our carpet in the family room and then the floor in the basement hallway and bathroom. We were very pleased with the first job they did and we went back to them for the second job. We were happy with both the products as well as the quality installation work. We prefer working with a small company as they are more personal, more responsive and easy to deal with. We would definitely consider them again for future projects. -Melanie Locke, March 2019
“We used CBL carpets to install carpet at a house that we were getting ready to sell. I was looking for inexpensive carpet to be installed quickly and had been to both Home Depot and Lowes. I was SO frustrated by the lack of knowledge of the store employees and stressed about having to make an appointment with a 3rd party, potentially get an asbestos test and not fully knowing WHEN everything would be completed. I mentioned my situation while at a luncheon and 2 separate neighbors suggested I call CBL. Boy am I glad I did!! Not only did CBL have a much better quality and color selection of quick install carpet but Frank, one of the owners, came out to measure and provided a quote. The quote was very similar in price to the big box stores. Carpets were installed by a super detail oriented team within 5 days of my original call. Everything was perfect! Then the rains and warmer weather came and the basement flooded 3 days after our carpet was installed. Frank and his team went way beyond anything I could have imagined and offered to come and pick up the carpet and bring it to their warehouse to dry out. The team is now ready to reinstall when we are sure basement is dry. I will forever be a CBL customer and will continue to share my awesome experience with anyone who will hear me. This is the kind of personal service one can only dream of these days. Thank you CBL!!!! – Carrie Shursen Brand, March 2019
Hi Frank! The carpet and flooring look great! I just wanted to take a moment to give a shout out to the carpet layer. I can’t believe I’m unable to recall his name (Ryan M, highlighted in our Fall 2018 newsletter), seeing as he practically became a resident of our house with all the time he spent here. The fact that he installed all of the carpet and flooring by himself was impressive enough. I didn’t think it was possible. Beyond that, the manner in which he went about his daily work was truly appreciated. He clearly approaches his work in a very professional manner and is a great reflection of your company. He showed up everyday at the expected time, and communicated clearly with us where he was with the job. Patrice and I took turns working from home during the installation and he took steps to ensure his work was as least intrusive as possible. Looking at the final result, it is obvious that he spent a lot of time tending to details. Very pleasant and professional guy to work with. Please pass this along and thank him again for a job well done! -Joe Reisner, October 2018
Big fan of CBL they have installed lots of flooring and I got my Cambria counters from them as well! – Tamara Pream, September 2018
We have worked with Diane and Frank for over 25 years on multiple home carpeting projects. It’s not just that their flooring selection, price points, and installation service are exceptional (although that certainly helps!), but it’s the way they do business. There’s no “high pressure” sales, but rather a willingness combined with years of expertise to make sure you find and are happy with your selection. It’s the way a business should be run! – Daniel Carlin, September 2018
I recently had CBL Floors complete a complicated project installing a runner with a border on our stairs including two landings with turns. The carpet store we used to go to could not figure out how to have the bordered carpet turn on the landings, but Frank studied the situation and figured out a way to accomplish just what I wanted and we’re thrilled with the results. They were very professional and timely with their communication and with a very fair price. We will be returning to CBL with all of our flooring needs from now on. – Sheryl Bolstad, August 2018
The only place we have worked with for carpeting and flooring for over 30 years. Absolutely the best people to work with and we couldn’t be happier with the results. – John McCall, May 2018
Staff is personable, reliable and professional, product great, and they stand behind their work. – Maud Hixson, March 2018
Overall, a great family business to work with! Diane was very helpful and friendly without rushing us into a decision, which we really appreciated. Frank came and measured and was friendly and efficient. The installer was meticulous and communicated with us throughout the installation. We love the final result and would definitely use CBL for future flooring projects! – Alisha Santoorjian, January 2018
Frank was very helpful and knowledgeable about flooring and helped guide me through my options. Would definitely recommend this store to anyone looking to replace their floors! – Steve Dick, January 2018
CBL provided the flooring for our new office. Very easy to work with, prompt and competitive. Overall great value and great experience! – Burns, Ward & Burns Agency, January 2018
We purchased our carpet from CBL Floors. The price was really good, the installation was done very well & quickly, the cleanup was outstanding & everyone was unbelievably friendly. – Joanne Brown, January 2018
We visited CBL Floors when searching for a new flooring provider. We wanted to support a small family run business that we knew would have pride in their work and ensure that we were happy with the results of their labor. We found that in CBL Floors. We received personal attention to our needs and advice about the best products for our home. We love our new carpet! -Bonnie Hess, January 2018