Unlike many of our competitors, we are not part of a “buying group” – we make decisions about what products to buy and from which company on our own. What does this mean for you, our customer? Better value and selection! We are able to scrutinize manufacturers and distributors to select only the products we know will be the best values for our customers. We make our selections based on fashion and design, as well as durability and cost.
We provide each of our customers with an exceptional shopping experience. We streamline your renovation process by giving you a one-stop-shop for design, purchasing and installation. That’s what’s made CBL Floors a leader in the Twin Cities, and earned us a sterling reputation among our customers. Referrals and testimonials are the heartbeat of our day-to-day business at CBL Floors. We always appreciate hearing about another favorable CBL shopping experience.
But don’t just take our word for it – see what our customers have to say about the CBL difference:
After 25 years (13 with a dog), we replaced living / dining room and main stairway carpet. Diane was very helpful in helping us select style/color of carpet. Ryan was the installer and did a super job, he’s very personable and a hard worker. Wife can’t stop saying I love my new carpet. Upgrade was long overdue. Thank you CBL! -Ted Trenzulek, April 2019
We are very happy with our experience in working with CBL. Frank spent much time with us at our house giving us the pros and cons on the flooring we were hoping to select. In the end, he suggested a solution that saved us hundreds of dollars and was very desirable. They are a great company to work with. -Joe Robole, April 2019
“We used CBL floor twice during the past two years – we first replaced our carpet in the family room and then the floor in the basement hallway and bathroom. We were very pleased with the first job they did and we went back to them for the second job. We were happy with both the products as well as the quality installation work. We prefer working with a small company as they are more personal, more responsive and easy to deal with. We would definitely consider them again for future projects. -Melanie Locke, March 2019
“We used CBL carpets to install carpet at a house that we were getting ready to sell. I was looking for inexpensive carpet to be installed quickly and had been to both Home Depot and Lowes. I was SO frustrated by the lack of knowledge of the store employees and stressed about having to make an appointment with a 3rd party, potentially get an asbestos test and not fully knowing WHEN everything would be completed. I mentioned my situation while at a luncheon and 2 separate neighbors suggested I call CBL. Boy am I glad I did!! Not only did CBL have a much better quality and color selection of quick install carpet but Frank, one of the owners, came out to measure and provided a quote. The quote was very similar in price to the big box stores. Carpets were installed by a super detail oriented team within 5 days of my original call. Everything was perfect! Then the rains and warmer weather came and the basement flooded 3 days after our carpet was installed. Frank and his team went way beyond anything I could have imagined and offered to come and pick up the carpet and bring it to their warehouse to dry out. The team is now ready to reinstall when we are sure basement is dry. I will forever be a CBL customer and will continue to share my awesome experience with anyone who will hear me. This is the kind of personal service one can only dream of these days. Thank you CBL!!!! – Carrie Shursen Brand, March 2019
Hi Frank! The carpet and flooring look great! I just wanted to take a moment to give a shout out to the carpet layer. I can’t believe I’m unable to recall his name (Ryan M, highlighted in our Fall 2018 newsletter), seeing as he practically became a resident of our house with all the time he spent here. The fact that he installed all of the carpet and flooring by himself was impressive enough. I didn’t think it was possible. Beyond that, the manner in which he went about his daily work was truly appreciated. He clearly approaches his work in a very professional manner and is a great reflection of your company. He showed up everyday at the expected time, and communicated clearly with us where he was with the job. Patrice and I took turns working from home during the installation and he took steps to ensure his work was as least intrusive as possible. Looking at the final result, it is obvious that he spent a lot of time tending to details. Very pleasant and professional guy to work with. Please pass this along and thank him again for a job well done! -Joe Reisner, October 2018
Big fan of CBL they have installed lots of flooring and I got my Cambria counters from them as well! – Tamara Pream, September 2018
We have worked with Diane and Frank for over 25 years on multiple home carpeting projects. It’s not just that their flooring selection, price points, and installation service are exceptional (although that certainly helps!), but it’s the way they do business. There’s no “high pressure” sales, but rather a willingness combined with years of expertise to make sure you find and are happy with your selection. It’s the way a business should be run! – Daniel Carlin, September 2018
I recently had CBL Floors complete a complicated project installing a runner with a border on our stairs including two landings with turns. The carpet store we used to go to could not figure out how to have the bordered carpet turn on the landings, but Frank studied the situation and figured out a way to accomplish just what I wanted and we’re thrilled with the results. They were very professional and timely with their communication and with a very fair price. We will be returning to CBL with all of our flooring needs from now on. – Sheryl Bolstad, August 2018
The only place we have worked with for carpeting and flooring for over 30 years. Absolutely the best people to work with and we couldn’t be happier with the results. – John McCall, May 2018
Staff is personable, reliable and professional, product great, and they stand behind their work. – Maud Hixson, March 2018
Overall, a great family business to work with! Diane was very helpful and friendly without rushing us into a decision, which we really appreciated. Frank came and measured and was friendly and efficient. The installer was meticulous and communicated with us throughout the installation. We love the final result and would definitely use CBL for future flooring projects! – Alisha Santoorjian, January 2018
Frank was very helpful and knowledgeable about flooring and helped guide me through my options. Would definitely recommend this store to anyone looking to replace their floors! – Steve Dick, January 2018
CBL provided the flooring for our new office. Very easy to work with, prompt and competitive. Overall great value and great experience! – Burns, Ward & Burns Agency, January 2018
We purchased our carpet from CBL Floors. The price was really good, the installation was done very well & quickly, the cleanup was outstanding & everyone was unbelievably friendly. – Joanne Brown, January 2018
We visited CBL Floors when searching for a new flooring provider. We wanted to support a small family run business that we knew would have pride in their work and ensure that we were happy with the results of their labor. We found that in CBL Floors. We received personal attention to our needs and advice about the best products for our home. We love our new carpet! -Bonnie Hess, January 2018